Tag: ticket

Vancouver, BC

Place 72 – Day 964: Vancouver, BC – Working Out Again

Kim & Curtis Hale

Curtis’ Day

Curtis continued the project he was working on yesterday at any spare moment today, but he did have some other things to do.

He had to do 2 contractor onboards, as well as some tickets. Curtis then had a couple of meetings throughout the day. One was a team meeting, the second a meeting with someone to discuss a potential project and some research Curtis had done and then the third was a one on one.

Curtis got more of the project done whilst he wasn’t in meetings and overall had a successful day.

Kim’s Day

Kim started her day with a three month check in to see how a new employee has been settling in. She then managed to have a quick call with her colleague before getting some admin done and then having a short surprise call with a manager. They both then joined the department updates meeting.

Kim went straight from the department updates meeting into the weekly recruitment meeting. Some great decisions were made and there are lots of great plans in process. That call overran but Kim had a spare fee minutes so jumped on the social call for a little while, guessed a charades round and left on a win!

After lunch Kim rushed back to get ready for an interview to realise that the interview was in 45 minutes rather than 15. So she used the time to chase the courier service for an update on the missing item.

Kim then joined the interview and it overran and she then joined a review call which took a while. There were some great conversations that spun off from the review and it was amazing!

In the evening Kim was able to get a fair few info pages up and running. She was so happy to get these things underway and set up for people to use!

Working Out!

Our gym in our building has opened now, and it must be booked by one household at a time. We could only book it for 10pm, but that was fine with us.

We had a small dinner before hand and then walked down to the gym to get some working out done, for the first time in a long, long time!

We felt pretty good after, but a little tired!

We relaxed for the remaining evening and then headed to bed.

This Time Last Year

Mr And Mrs Hale

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Vancouver, BC

Place 72 – Day 956: Vancouver, BC – England Football & A Parking Ticket

Kim & Curtis Hale

Curtis’ Day

Curtis started a project today, so he spent some time getting that done. He did also have a couple of meetings, though, one was a team meeting and the other was to discuss an ongoing project with a colleague and figure out the next steps.

He also did some tickets, some admin and a few other things, including some security work and then he was done for the day.

During the day, he also had the England game on and watched them (just) win! He doesn’t really care about football, but why not watch!

Kim’s Day

Kim had an eventful day, to say the least! She started off by heading to an office space that another company will let them use on an ad hoc basis. She quickly parked up, collected the keys and had a chat with someone she met in person for the first time! It was awesome.

Kim then popped out to move her car, she found an okay space and then found a perfect space so she moved her car there. She dropped a few things back in the office space and went out to grab a coffee. She bumped into her colleague and showed off her great parking spot before they went into the office.

They then spent most of the morning mapping out an finalising the dream onboarding proceeding. For a quick break they had a call with a wonderful new employee to say hello and catch up, it was awesome! They also had a call with a teammate to make sure the process makes sense to them and is achievable, no point two people making a decision without talking to people who know what they are doing!

Kim had to get a little admin done so she did that and then they both went and picked up lunch from am amazing Indian fusion place a couple of doors down the road and went back to the office to eat.

Kim was then super late to a meeting because she was in the zone with an admin task so she eventually turned up and apologized a lot! She then helped the final bits of collaboration admin for the day before heading out to pick up some items from a print shop.

When she got back to the car Kim was super sad to see a ticket and a local in the area said that it happens all the time in that spot. So that was a bit of an annoying end to a fun and productive day, but Kim had no time to wallow!

She went into downtown, found a parking lot and then went to the print shop and then to Staples to collect some things for an event people are heading to for the weekend.

Once she got home Kim had planned to complete two laptops, but she got totally distracted by other fun tasks, so did those instead and eventually made one laptop!

Evening

Kim got back home and did some more work and after that, we had yesterday’s leftovers for dinner and watched some TV then we went for a walk.

The weather is certainly cooling down now, which is super nice. Still warm but pleasant.

This Time Last Year

Mr And Mrs Hale

Vancouver, BC

Place 72 – Day 943: Vancouver, BC – It’s Gonna Get Warm!

Kim & Curtis Hale

Curtis’ Day

Curtis didn’t have a meeting right away today, nor did he go to the office, so he was up at normal time and had some time to get adjusted.

A lot of the day was project work, getting something ready for a launch, but it was very fun! Curtis found out about more new features and just really enjoyed getting it setup.

He got some Norwegian homework done and a lot of tickets until lunch time.

After lunch, Curtis had meeting which was about a new potential software and gathering some information around that.

After that, Curtis did some admin and then had an impromptu meeting about ANOTHER software and a project has stemmed from that.

Kim’s Day

Kim was in back to back meetings today, but they were all super interesting and productive!! The first was to discuss a role and the next steps as it looks like there might be a candidate that people really like! She then had a quick check on with her teammate and then joined the department weekly update meeting.

Kim then joined a meeting to discuss another candidate in a different role and the next steps there before joining the weekly recruitment meeting. Kim then had a couple of IT style meetings, one where she was learning some really interesting stuff and the other was helping a teammate with a couple of systems. She then joined another recruitment meeting to discuss a role and how it might change going forward.

For the rest of the afternoon Kim had check ins with managers and employees who were reaching various stages of their probationary period and she had a call with a vendor too. To finish the work day Kim had a weekly check in with her teammate before having a chat with another teammate to perfect a LinkedIn post for a new hire within her team!

In the evening Kim did a little planning for an event and had a check in with a manager about their employees.

Evening

Kim har pole, so Curtis played some games and then made dinner. We had couscous with chicken, vegetables and feta cheese. A perfect combo for a warm day! Very Middle Eastern!

We ate that, watched some TV and relaxed. Crazy that it’s Friday tomorrow, it’s meant to start getting VERY hot, too.

This Time Last Year

Mr And Mrs Hale

Vancouver, BC

Place 72 – Day 554: Vancouver, BC – 4 Apartment Viewings

Kim & Curtis Hale

Curtis’ Day

Curtis began the day with a meeting to go over some application settings and decide how it needs to be setup. He and his colleagues got through quite a bit before they had to stop and go to another meeting.

The next meeting was with the entire team to discuss some new project processes which should really improve how projects get done and get tracked.

Curtis was meant to have another meeting but that got cancelled, which game him time to do the rest of his tickets which were all about checking old user accounts and seeing if they are still needed or not. That took the rest of the day, with a few other tickets thrown in.

Kim’s Day

Today was had less meetings for Kim. She started her day by setting up a laptop, unfortunately she was greeted by an error message so the set up took a little longer than anticipated.

Kim joined a department lead to discuss a few job postings, Kim got some fantastic direction for the postings that she has been working on for the week. After this meeting Kim worked on the laptop for a bit before joining the weekly recruitment meeting.

At the beginning of the afternoon Kim dropped off a laptop to a new starter. It was lovely to give them a friendly, masked wave and say hello.

Once she got home Kim hosted a little dance party as a wellness break. Then she ran out to go and see a potential apartment. It was really lovely! The apartment building is further away from downtown than their current home, but it’s in a nice and quite neighborhood, it’s a smaller building and it’s closer to the beach! Kim and Curtis later submitted an application and are excited to hear back!

On the way home Kim picked up a couple of coffees and got some admin done before a small training session with her colleague.

Evening

We left at 16:30 and went to view an apartment. We had 3 back to back which was 4 in total for today!

The first apartment was a very strange layout but the realtor was very nice. We liked the space and the sizes of the rooms, as well as the large amount of storage, but the layout was just too strange for us.

The second apartment was alright but the lady was rushed and brought in another couple at the same time as us which stressed us out a bit so we left as you’re not meant to do that at the moment due to COVID. She also didn’t give us any attention whatsoever.

After that one, we went to one pretty close to home and the man was really nice. Unfortunately, the second bedroom was far too small and there were a few things wrong with the apartment that we couldn’t look past.

We got back home after a quick trip to the shop and made another Hello Fresh meal. This time, it was a deconstructed fajita which was alright but a little bland and dry.

Kim did a little more work, which ended up taking most of the night!

This Time Last Year!

Mr & Mrs Hale

Vancouver, BC

Place 72 – Day 368: Vancouver, BC – Preparing For Awesomeness!

Kim & Curtis Hale

Curtis’ Day

Curtis had a busy morning. He had to help deal with someone’s broken laptop, which looks like it’ll need sending off and fixing, so he and his colleagues discussed what they’re going to do with that.

For a lot of the day, Curtis helped with an ongoing issue a couple of people were having with logging into some software, but it turned out it was actually an issue with the software itself and not Curtis’ company, so that’s good!

Curtis had a team meeting in the afternoon which was just a casual chat.

Curtis started to get a bad headache in the late afternoon, so he had a bit of a lay down.

Kim’s Day

Kim hosted a call from home, but no one joined so she headed into the office. Before she started on stuff for the summer party, Kim sorted some admin and went through her emails.

Once all that was done, Kim worked on the last quiz before heading to a couple of shops with her colleague. They first picked up some stuff for the cocktail class tomorrow that they are hosting, before picking up a few other items from the supermarket.

Once they got back to the office Kim worked on the quiz some more before running a test call for the wiki race game. She had a few people on the call and did a full run through of how it works and it was great!

After that call, a few people left and then the remaining people went over how the marking of the quiz will go. There will be winners each round and a final winner. They also then helped with testing the audio and visuals for the party tomorrow. They have a great set up planned and it all works brilliantly! So that was a big relief!

For the rest of the afternoon Kim worked on the Quiz and she managed to finish it. This is great as the Quiz Kim just finished will be used in the two other summer parties next week!

Once everyone had gone home for the day Kim tried to get a last minute project for the parties, but it didnt work. So instead Kim set up the kitchen with decorations and all the stuff that will be needed tomorrow.

She then tried the plan again, but the laptop would load up fully so she abandoned that idea! Instead Kim did a final review of all the questions in the quizzes with her colleague and eventually called it a day at 9pm! Kim is very excited and and a little nervous for the first party tomorrow! Hopefully it goes well!

Evening

When Kim got home, we had a chicken ceasar salad for dinner and watched some TV.

This Time Last Year!

Mr & Mrs Hale

Vancouver, BC

Place 72 – Day 361: Vancouver, BC – New TV Show

Kim & Curtis Hale

Curtis’ Day

Curtis had a morning filled with meetings!

First, he had a company wide meeting which was VERY positive and informative.

After this meeting, Curtis had his daily team meeting right after.

After that meeting, Curtis got some admin and tickets completed and then had another meeting, this time it was a 1 on 1 which was also a positive meeting.

After lunch, Curtis got a lot of reading done and then did an offboard in the late afternoon.

Kim’s Day

Kim got into the office for the midweek catch-up today and she had a couple of people join!

Today Kim had a new list if people to chase for their cocktail orders so she sent out a few messages and after a while everyone responded with all the information, it was great!

Around mid morning Kim had someone try the new coffee machine, but it didn’t work, so she emailed the company and they sent someone out to come and take a look at it. Kims favourite employee from the company happened to be the person to get the call, so it was great to see him and have a catch up. He fixed the machine and Kim did a test cup! It works and it is so cool!

In the afternoon Kim had a quick chat with her colleague in the office and then wrote up an email for her and their manager with a bunch of questions for an upcoming project. So that was really productive feeling!

Before Kim started on the quizzes for the day she popped out to test her new credit card by buying a couple more hand sanitiser bottles for the office. Unfortunately the card didn’t work, so Kim used her old work credit card. When she got back Kim did a lot of the work for the UK Our People quiz. She managed to sort a lot of the questions and just needs to build it out with the media and some of the answers. Kim also made a start on the History of the company quiz but she is not sure she is happy with how it looks and flows.

Evening

Kim had an appointment right after work and then when she got home we had chicken with homemade potato salad and sweetcorn.

We watched some YouTube videos and then after that we tried watching the first episode of The Umbrella Academy and then we watched the next episode of The Rain.

This Time Last Year!

Mr & Mrs Hale

Vancouver, BC

Place 72 – Day 340: Vancouver, BC – Fjäll Raven Bag & Failed Comet Sighting

Kim & Curtis Hale

Curtis’ Day

Curtis had a busy morning, with a lot of tickets coming in and a few questions being asked.

Curtis had his team meeting half way through the morning too, and did a few more tickets until lunch.

Once lunch was done, it was a little quieter but then it got a bit busier at the end of the day, with a few tickets coming in that Curtis dealt with.

Kim’s Day

Kim took her first call of the day from home and it was lovely! There was one familiar face and then three newbies who joined.

A while after Kim got in the office she had a meeting with her team in regards to events coming up and it went well! They loved the pitch from Kim’s colleague and they really liked Kims ideas for games and theme! After that meeting, two other colleagues joined Kim in passing over the information to their manager who also loved the idea.

Kim spent some time working on the invites and other communications for the events until she had her 1-1 with her manager. It was a wonderful catch up. They spoke about the events and the competition Kim is running.

For the rest of the afternoon Kim, finally, out her head down and worked on some return to office communications that she needed to finish. She is finally really happy with them as they cover the information that is needed and easy to read!

Fjäll Raven Bag & Failed Comet Sighting

We went out as soon as Kim was done with work, so we could make it to the Fjäll Raven store before it closed.

Kim wanted to get a bag from there as they’re comfy and compact…And they look great, of course.

As we were out, we grabbed some food from A&W. This was Curtis’ first time having it and he really did enjoy it.

We watched some TV, played some mini golf and then watched the first episode of the new season of Norsemen which is such a good series!

We then went out around 21:30 to see if we could spot the Neowise comet which was meant to be visible today.

We walked down to the harbour, about 30 minutes walk, but unfortunately, we waited until 22:30 but we didn’t see it at all.

This Time Last Year!

Mr & Mrs Hale

Vancouver, BC

Place 72 – Day 331: Vancouver, BC – Late Evening Walk

Kim & Curtis Hale

Curtis’ Day

Curtis had a meeting right away this morning, which he wasn’t expecting, to discuss a few points about a project.

After that, Curtis had his weekly team meeting, followed by trying to fix someone’s issue and some other tickets.

Curtis had another team meeting to discuss a few new potential policies and then the rest of the day Curtis was trying to get an issue resolved, and it seemed he got close a few times, but unfortunately he didn’t get it fixed.

Kim’s Day

Kim started her day by completing an account set up and comparing two companies. She then worked on completing the form from last week and putting together another one.

Just before midday Kim set up a laptop for someone before heading out for a team lunch. It was the first time Kim has been to a restaurant in months! It was strange but enjoyable!

In the afternoon Kim had a team meeting about events that are coming up over the next few weeks. It went well and some good plans have been made.

A little later in the afternoon Kim had a meeting with the director of IT to go over a plan Kim has for the phones. It was a productive meeting and Kim now knows what the next steps are.

Late Evening Walk

Once Kim got home we were pretty hungry so we had leftovers from yesterday and watched some TV.

We played a game of mini golf and then went our for a walk around 21:00.

We walked a different way past a marina which was beautiful!

We were out for about 45 minutes and the weather was so perfect.

We got back home and just watched some TV and chilled out for the remainder of the day.

This Time Last Year!

Mr & Mrs Hale

Vancouver, BC

Place 72 – Day 220: Vancouver, BC – The Day Went Fast!

Kim & Curtis Hale

Curtis’ Day

Curtis got working and whilst the day started slow, it certainly picked up!

Curtis did some tickets in the morning and then at 11:00 (ish) we went for a walk together up to the shop, to kill two birds with one stone, getting a walk in and getting some things from the shop.

After that, Curtis’ day got very busy, with many people messaging him and a lot of new tickets coming in!

He got a lot done, but then also had 1:1 meeting after lunch, followed by another project related interview meeting.

After that, Curtis spent the rest of the afternoon sorting out some folders which had duplicates, so he had to compare both, check which was the right one and delete the other.

All in all, that took a couple of hours but the time went super fast!

Kim’s Day

Kim joined the company wide meeting to start her day and then spent some time looking into how things will work with couriers at the moment!

She then worked on sending out invites for social things happening soon, a cello recital and company wide social catch up on Wednesdays!

After lunch Kim wrote down plans for other mini games. She wrote up the blurb and ‘rules’ for the games to save her time when it comes to sending out invites!

Kim then had a quick call to practise how she can make break out rooms on Zoom and said a nice hello to other people in her team which was nice!

More Working Out

We took the bins out, emptied the dishwasher and then did more working out!

We did the next day of our 14 day workout followed by some stretching.

Kim did some more whilst Curtis tapped out and played games instead.

We then had vegetarian chilli for dinner and then Kim went out to work to pickup a couple of things she needs from there.

We watched some TV and played some more games when Kim got back and that was our day, which was a super fast one!

This Time Last Year!

Mr & Mrs Hale

Vancouver, BC

Place 72 – Day 138: Vancouver, BC – Back To Training!

Kim & Curtis Hale

Curtis’ Day

Curtis got to work and there were a few new tickets to take care of.

A couple of these were regarding a recent migration that has started and they were requesting help, so Curtis spent a while dealing with those today.

Along with that, Curtis did a few tickets from people walking up to him and he also made a lot of progress with the project he is working on. He’s nearly finished that!

Curtis walked home in the rain and then did a bit of cleaning around the apartment.

Kim’s Day

Kim started her day by organising herself! She sorted and submitted some expenses from months ago, which was great. She then prepared 2 packages and took them to their separate drop off points just before lunch.

After lunch, Kim started the afternoon by running around giving out ice lollies. She then spent the rest of the afternoon working throughout the backlog of stuff she has put off for months. She also took a little time to look into a few things for next years holiday party!

2 Classes

For the first time in what felt like forever, Kim had 2 pole classes back-to-back and she loved it! It felt great for her to get back out and do some exercise.

Curtis did some more cleaning and admin at home whilst Kim was out.

Once Kim got home, we watched some TV and that was our evening.

Curtis’ leaving work around 15:00 tomorrow as its NYE and the office closes then!

This Time Last Year!

Mr & Mrs Hale