Tag: reception

Vancouver, BC

Place 72 – Day 198: Vancouver, BC – Helpin’ Out

Kim & Curtis Hale

Curtis’ Day

Curtis had a lot of tickets to get done or chase up on today, so that kept him nice and busy, as well as a few new tickets he had to pick up.

Curtis had a call with a user and also an external support team to try and figure out an issue, which took about 45 minutes.

Curtis didn’t know how to do something he had seen a ticket for, so after he tested the boardroom to ensure it was working for a meeting, he did a 30 minute call with someone on his team so they could show him what to do.

After getting that done, Curtis had lunch and then after lunch, he had some project work to do, which was mostly just developing and writing up a process as well as creating a flow chart for it.

Once that was done, Curtis walked home.

Kim’s Day

Kim doesn’t really have much to report on today! She spent her her morning organising a meeting room for someone so had to kick people put of one and find others for them and talking with a hotel in regards to some local accommodation that needs to be booked.

For the afternoon Kim was talking with all the vendors for the holiday party and taking a fair few incoming calls. She also ordered the regular pizza for tomorrow.

That’s it in a nutshell really!

Helpin’ Out

Curtis got home crazy fast and watched the Leafs game, where they did very well!

As well as that, Curtis washed his hockey kit and folded and put away some laundry that we had out.

Kim got home briefly and then went back out again to go and help out at pole.

Kim went to the pole studio to help out at reception. This involved greeting people, handing out wrist bands and answering any questions when the receptionist was busy. As a result of helping, Kim now has a spare class!

After Kim’s pole help, she came home and had some dinner, then went up to the supermarket to get a few things.

We watched some TV and Kim ordered some things she needed for the holiday party.

This Time Last Year!

Mr & Mrs Hale

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Vancouver, BC

Place 72 – Day 45: Vancouver, BC – Successful Project & Exciting Week!

Kim & Curtis Hale

Curtis’ Day

Curtis arrived at work and had a message from a colleague saying the CEO was having some IT problems, so Curtis said he would deal with it when the CEO arrives at the office.

The morning was busy for Curtis and he didn’t stop until around 12:15!

He fixed the CEO’s issues as well as completed an offboard and he allowed install of the new version of Windows 10.

Curtis had lunch and then just after, a new espresso machine was installed so Curtis had to try it out! The coffee was alright but could have been better.

Curtis got invited to something very exclusive and incredible…He is very excited and that is on Thursday evening, so stay tuned for that!

Curtis wasn’t as busy in the afternoon but did write a guide. Once that was done, it was time to head home.

Kim’s Day

Kim got into work a little early and started right away. She was anticipating coming into a few emails in regards to the project that went ahead over the weekend, but there was nothing! It was a huge relief, the project was successful and now Kim can move on to the next phase, which is great news.

Kim started her day by catching up on emails and the normal Monday stuff. Kim then had a new hire building tour to go through. It was fresh in Kim’s mind as she only experienced it herself just 2 weeks ago! A colleague came along and pointed out things Kim missed, but it went very well overall.

Kim was then tasked with booking multiple lunches and a dinner for some meetings next month.

Then, Kim spent some time tinkering away with the project. Then the weekly fruit order came in so Kim packed it away and then went back to general reception duties.

At lunch Kim went up to the roof and caught some sun. It was so nice to get in the fresh air in the middle of the day.

When she got back to her desk, Kim spent more time between the project, answering calls and other small admin tasks.

Towards the end of the day, Kim was asked to FedEx something out. This came at a great time as she was able to have her colleague help her before she leaves at the end of the week. Kim did the online booking and then they went to drop off the package.

When she got back, Kim only had 15 minutes so continued with some admin tasks and making notes of things to pick up tomorrow.

Today was a slower day, so a bit of a gear change from the past weeks, but its the first full and relatively normal week, so its to be expected.

Evening Walk

We actually both left work and met each other on the way home.

We walked home together and when we got home we setup our new toaster and kettle!

Kim went for a short walk to get outside for a bit and then when she got back we had an amazing chicken ceasar salad for dinner.

After dinner we watched some YouTube videos and then an episode of Black Mirror and one of Lucifer.

This Time Last Year!

Mr & Mrs Hale

Vancouver, BC

Place 72 – Day 40: Vancouver, BC – Free Cookies

Kim & Curtis Hale

Curtis’ Day

It was a very warm day today and when Curtis walked to work he worked up a sweat!

When Curtis got to work he had an email regarding an issue with a mac which he dealt with and then he ended up getting a lot of tickets come in and got most of the sorted before lunch.

Curtis had a team meeting right before lunch which was productive and informative.

After lunch, Curtis’ day became a bit less busy but he did then notice a warning light on a server so he worked with a colleague to get that sorted.

Curtis then had 2 informative meetings in which he learned a few new things and then he walked home.

It was another hot walk and when he got home he relaxed for a bit before sorting out the recycling into type piles.

Kim’s Day

Today, Kim walkedto work all lonely because she had to get in early to man reception.

Kim got started on setting up for the day, putting out fruit etc. and then had a few questions for reception. By the time Kim finally ended up in the HR department to start her day it was 10!

This also didn’t last long. While doing some admin, Kim needed some help from the front desk with something so went back out there to go over a few things. While Kim was getting help, a lady from the Marriott popped by to make an introduction and say hello to Kim and another colleague. It was lovely to put a face to the name and she even came with cookies! They were delicious snicker doodle cookies and did not last long in the office!

Kim then eventually went back and continued with some admin.

Kim spent the rest of her morning and early afternoon after lunch on more of her project, just familiarising herself with the applications and how things work.
Kim then had a meeting about some HR procedures and even had a chance to help with some of the onboarding process.

Just towards the end of the meeting, some of Kim’s colleagues were walking around playing music and handing out ice creams! What a great way to celebrate mid afternoon on a Wednesday.

Kim kept herself busy for the rest of the afternoon.

She left early due to arriving early and took this opportunity to head to the bank to collect her credit card. One very hot train journey and 20 minute walk later, Kim had collected her credit card and headed home via 2 buses and the supermarket. She had to pick up some veggies!

Dinner

We sort of did nothing for a while and then decided we would make dinner.

We had pork and egg fried rice. Curtis made the rice as per usual and Kim cooked up the vegetables and meat.

TV

After dinner we just watched some TV and Kim showered to get ready for tomorrow.

This Time Last Year!

Mr & Mrs Hale