Curtis had a busy morning, with many people messaging him and asking for help.
Curtis had his usually weekly team meeting at 10:30 and after that he had some more tickets to attend to.
After lunch, Curtis had a call with someone to show them how to do something and then there were 35+ new tickets that arrived at once which Curtis dealt with these were user role change tickets, so it was just a bit of admin for the last 45 minutes of the day!
Just after her day started Kim had a call with her colleague to go over the projects that they both have going on. It was a really useful meeting where Kim was able to talk out a document she was writing and get a second viewing on it meant she was able to figure out the wording that she needed to make it better. She focused on the document after the call too.
At midday Kim joined a team meeting chat where they had a quick 15 minute catch up to go over some of the other ongoing projects over the next few weeks.
Shortly after the meeting Kim received a test to say that the test results came back negative, which was such a relief!
In the afternoon Kim worked on an info email to send out to everyone. Then she finished the day on a call working with her colleague on a few things. The call was mainly to collect the paperwork needed for the facilities project, but they also went over a few other things too.
Kim was meant to receive a package today but it had not arrived and the tracking was fairly useless, so she contacted support and that also wasn’t too much help!
During this, Kim made dumplings to go with our leftover stew and we then ate that whilst watching TV.
We had to reschedule the viewings planned for tonight and tomorrow as the testing centre for COVID suggested that Kim isolate still, if she has symptoms, even if she tests negative.
Therefore, it was just relax time!
On the plus side, Curtis got his final piece of paperwork he needs for PR and Kim just needs a couple!
Mr & Mrs Hale