Curtis had a call in the morning with an external support person and a colleague to get something fixed.
It was not particularly successful, but it got the process moving on a bit, so that the third party can investigate further.
After this call, Curtis had a team meeting and then not long after that, he had another meeting about a new start to a selection of projects.
After this, Curtis did a lot of tickets and had a 1 on 1.
Curtis spent the rest of the day doing tickets but also keeping an eye on the pivotal US election.
In the afternoon, Curtis did some training and practice questions for his Business Analyst exam.
Once he did that, he did a bit of a practice exam for the English test he has to do for the visa, too.
Kim went into the office again today and had a really good day!
She started by researching and compiling information on the some software she wants to bring in. She then went over it with her colleague and then set up a meeting to show their manager in the afternoon.
At lunch Kim popped out to pick something up to eat, as she forgot to make something the night before. After this Kim had a call with the recruitment company that is used and had a run down of the recruitment software thats in place.
Straight after this meeting Kim had the meeting with her manager to show the new software and highlighted the key points, it went well and looks like it will be implemented soon! Its a great start to getting some systems in place to make things easier for everyone.
For the rest of the afternoon Kim worked on adding metadata to the product. It was repetitive, lots of copy from here and paste there, but still interesting and somewhat cathartic! She got into the swing of it so much, she ended up staying late to get it all finished!
When Kim got home, we had some homemade chicken curry from a while ago that we had in the freezer. We had this with homemade naan too!
We watched some TV and played some Need for Speed again and watched a Norwegian show that Curtis had to watch the first episode of for his Norwegian homework!
We watched some other TV for the evening but we are so tired at the moment as it gets dark far too early… It was dark at 14:00 today!
Mr & Mrs Hale