Curtis’ Day
Curtis has a lot of team members that are off for most of this week, so it’s a busy one!
In the morning, a lot of tickets were coming in so Curtis triaged them and also did a few himself.
After this, Curtis had a team meeting which also didn’t last long as there wasn’t many people.
Curtis did some security work and then some more tickets up to lunchtime.
At lunch, the Leafs game came on and Curtis watched that! He then had that on in the background for the rest of the day.
The leafs won!
Curtis had a surprise offboard come in in the afternoon to be completed today! Therefore, Curtis did this at the end of the day.
Kim’s Day
Kim was asked to print some stuff off for a colleague popping into the office, but when she went to print the waste toner cartridge was full. So she called a technician to come in and empty it. Unfortunately, the colleague had already made their way into the office so Kim spent some time on the talking with IT to see if they can set her up on another printer but had no luck. Luckily the colleague was able to get the things done that were needed without the document, so that was a relief.
She then worked out and set up a plan for someone else to come back to the office to work. She picked some seats that they can use and sent them across for the person to pick from.
Kim spent some time running through some of the party stuff with her colleague, they checked the RSVPs and went over communications that need to go out.
We had another visitor come in to drop off a few things and pick up another charger. Shortly after that the printer technician arrived and while he was in Kim worked on a shipment and ended up calling UPS to troubleshoot an issue that she has been having in regards to printing off documents. It was a really good call, Kim wasn’t hung up on and there is now a workaround for the issue!
To end the day Kim finished up the quizzes for the UK, tomorrow she will start putting them onto Kahoot and finding the media for them too.
Evening
Once Kim got back home, we had lasagna with garlic bread and salad for dinner and got a bit into a YouTube rabbit hole!
We wat he’d a bunch of videos and then played some mini golf, followed by more videos.
Mr & Mrs Hale
Mr & Mrs Hale 