Curtis did a few tickets in the morning and it was fairly busy in that sense.
At 12:00, Curtis had a 1:1 meeting and that was a really nice chat. Not much of it was on topic, but it was a fun chat.
After that, Curtis did a few more tickets and then had some lunch.
After lunch, Curtis had some admin to do and then he had an hour long meeting with his team in which they discussed possible on call information, with regards to how that would work and what the policy would state. This was successful, which was good.
Once that was wrapped up, Curtis had some more tickets to do and a bit of admin and then his day was done.
Today Kim worked on a project! She is helping out here team by making sure that a few documents are up to date and have the right branding. So she spent most of the day clicking links on the Wiki and making notes of broken links, documents she needs to update and a list of documents she isn’t sure if she needs to update.
During the day Kim had a few ad hoc meetings with her colleague about the events that are coming up. She also reached out to a number of people in the company for inspiration for the quizzes and she notes a few idea down too.
A few times in the day Kims computer played up, once there was a black bar across the middle of the screen and the second time all of her documents wouldn’t save. For both things she had to reset her computer, which really messed up her rhythm of the task she was doing. The second issue was that her documents all randomly saved under a different file type, for no reason whatsoever!
In the afternoon Kim reformatted the documents, except when the computer was bring stroppy. She also recieved a few requests for team meetings in the office and other small requests.
Kim got home around 17:45 and she just had to have a cold shower as she was far too warm!
After that, we made some hoisin chicken for dinner which was excellent and then went for a short walk to get some frozen yoghurt! We spent most of the evening watching TV and playing games.
Mr & Mrs Hale